How much does shop & retail cleaning cost?
$99 per cleaner-hour including GST, with a 2-hour minimum. A recurring schedule of one to four visits a week takes 20% off the cleaning charge. Care & Cover is added to each visit, and booking shows the full total before you pay.
Current Simply Maid price · AUD including GST and Care & Cover · per visit| Cleaner-hours per visit | One-off visit | Each visit on a weekly plan |
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| 2 hours | $210 | $169 |
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| 3 hours | $312 | $251 |
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| 4 hours | $414 | $332 |
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Two visits a week cost twice the weekly per-visit price; the discount stays at 20% whether you book one visit a week or four. There is no lock-in contract, and a visit can be cancelled free at least 24 hours before it starts. Plan a weekly or monthly budget in the pricing guide.
What is covered in shop and retail cleaning?
Routine retail cleaning focuses on customer-facing floors, clear checkout counters, reachable display surfaces, fitting-room floors and mirrors, and reachable entrance-glass marks. Add staff kitchenettes and toilets that are part of your premises.
Stock, displays, cash and personal devices stay in place. Let the cleaner know which surfaces can be accessed without disturbing merchandise. Showroom floors can fit the routine scope; machine polishing, stock handling and an entire shopping centre’s facilities programme do not.
Does storefront cleaning include the outside windows?
The retail checklist includes marks on reachable entrance glass within the agreed routine scope. It does not include a full exterior window wash, façade cleaning, pressure washing, signage at height or abseiling.
Describe glass areas and access clearly before booking. If the main job is an exterior shopfront restoration or specialist window clean, the routine retail booking is not the right match. Carpet steam cleaning is also a separate service from vacuuming your shop floor.
Can you work around trading hours?
Use the shop’s opening times to plan your available arrival window. Allow for staff access, any centre security procedure and time for wet floors to dry before customers enter. Share restrictions on noise, water access and moving around displays.
For recurring visits, prioritise entrance traffic, fitting rooms and amenities according to how busy they become. Choose up to four visits per week. Do not assume a single weekly visit replaces the shop team’s day-to-day spill response and presentation checks.
Which tasks happen each visit, and which can rotate?
Use the checklist to set the visit’s priorities: declared washrooms, staff kitchen surfaces, ordinary bins, agreed touchpoints and busy floors. If lower-use rooms or reachable surfaces need attention less often, say which visits should include them and allow enough time.
Periodic carpet extraction, exterior windows or machine floor work are separate from routine upkeep. A monthly or quarterly reminder does not make specialist work part of this booking. Keep a simple record of the tasks agreed, the visit date and anything left for the next service.
What should I have ready for the first visit?
Provide the business address, mobile number, priorities and access instructions. You can add a colleague as the optional on-site contact. Identify restricted spaces, delicate surfaces, parking arrangements and any induction requirements before the visit.
Keep work areas accessible and leave site-supplied bin liners at the agreed location. Routine cleaning tools and supplies are part of the service setup; replenishing your stock of hand soap, toilet paper or paper towels is not an automatic inclusion. Flag any required site-specific products before booking.
How do I check the work and adjust the next visit?
The cleaner follows the checklist for your premises type and records completed priorities, unfinished work and hazards. Review that handover against the hours purchased. A task list defines the work; it is not a guarantee that an unlimited premises can be completed in a minimum booking.
If priorities change, update the scope for a future visit. If something has been missed, raise the specific task through booking support. Extra work or additional hours need agreement. A routine clean does not include a certificate of hygiene compliance or a guarantee that surfaces are sterile.
Questions before you book
Do regular business cleans receive a discount?
Yes. Schedules of one to four visits each week all receive 20% off the cleaning charge from the first visit. Booked hours stay the same, and more visits do not increase the discount. One-off cleans use the full hourly rate. Care & Cover is added after the cleaning discount and included in your full booking total.
Do I need a quote, site inspection or long-term contract?
For suitable routine work, choose your premises, hours and available dates online and review the full price before booking. There is no lock-in contract. Complex or specialist tasks outside the checklist cannot be added simply by selecting more hours.
Is there a minimum booking?
This service starts at 2 cleaner-hours. Cleaner-hours are the total labour purchased: two cleaners for one hour use two cleaner-hours. Choose time for the priorities you need completed.
Can I cancel a visit?
Cancellation is free at least 24 hours before the service. Check the booking terms for later changes. Cancelling a single visit and ending the recurring schedule are different actions, so check which you are changing.
Does the price include GST and Care & Cover?
The displayed hourly rate includes GST. Care & Cover is added to the cleaning charge, and the full total is shown before booking. The pricing guide explains the breakdown and recurring budgets.
How do I check whether you cover my area?
Enter the business address in booking to check service availability and available arrival windows. A city guide can help with planning, but it does not guarantee a qualified cleaner for every address and date.
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